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Privacy Policy

1. OurPledge

We arecommitted to the safeguarding of the privacy of individuals with respect topersonal data. Our policies and practices with respect to the collection, use,retention, disclosure, transfer, security and access of Personal Data aregoverned by the laws of Hong Kong and are as set out in this Statement.

Your accessand use of our website at www.longfar.com.hk signifies your agreement to bebound by this privacy policy. If you do not agree to the same, you shalldiscontinue your access and use of this website.

2.Collection of Personally Identifiable Information

It may benecessary for you to provide us with your personal information ("PersonalData") when you apply to us and or continue to subscribe with us for aservice and/or product ("Services"). If your Personal Data is incompleteor incorrect, we may not be able to provide or continue to provide the Servicesto you. When you visit our web site(s), we will record your visit only and willnot collect any personally identifiable information (i.e. information that isabout you and identifies you) from you unless otherwise stated. Cookies used(if any) in any part of our web site will not be deployed for collectingpersonally identifiable information. For your information, cookies are smallcomputer files that can be stored in web surfers' computers for the purposes ofobtaining configuration information and analysing web surfers' viewing habits.They can save you from registering again when re-visiting a web site and arecommonly used to track your preferences in relation to the subject matter ofthe web site. You may refuse to accept cookies (by modifying the relevantInternet options or browsing preferences of your computer system), but to do soyou may not be able to utilize or activate certain available functions in ourweb sites.

3. Types ofPersonally Identifiable Information

Collected attimes, you may be required to give your personally identifiable informationincluding, but not limited to, your name, gender, age, telephone number, faxnumber, home address, email address, credit card information, education level,occupation, household income, interests and favourite activities etc. Refusalto provide such information may deny you of access to certain parts of our website, or may render us unable to handle any application or request you aremaking, or may otherwise defeat the objectives of your visit. If you are underthe age of 18, consent from your parent or guardian is required before you giveus any personally identifiable information.

4. Use ofPersonally Identifiable Information Collected

You agreethat your Personal Data provided by you to us may be used and retained by usfor the following purposes and for other purposes as shall be agreed betweenyou and us or required by law from time to time :

  • providing the Services;
  • marketing of goods and/or services by us, our agents or our subsidiaries, in relation to the Services and marketing of any good and/or service by us or our affiliated or associated companies;
  • processing of any benefits arising out of or in connection with the Services;
  • analyzing, verifying and/or checking of your credit, payment and/or status in relation to the provision of the Services;
  • processing of any payment instructions; and
  • enabling us to comply with our obligations to interconnect or other industry practices.

You furtheragree that we may disclose and transfer (whether in Hong Kong or abroad) to ouragents, contractors, any telecommunications operators, any third partycollection agencies, any credit reference agencies, any security agencies, anycredit providers, banks and financial institutions. These information withrespect to you to use, disclose, hold, process, retain or transfer suchPersonal Data for the purposes mentioned above.

Retention ofthe Information In your dealings with us, we retain records of your onlinetransactions for auditing purposes. Our general policy is to retain theinformation for a reasonable period. Access to and Correction of Information Inaccordance with the laws of Hong Kong, you have the right to:

  • check whether we hold any of your Personal Data;
  • access your Personal Data held by us;
  • require us to correct any Personal Data which is inaccurate;
  • ascertain our policies and practices (from time to time) in relation to Personal Data and the types of Personal Data held by us.

We have theright to charge a reasonable fee for the processing of any Personal Data accessrequest. All requests for access to or correction of Personal Data orinformation regarding policies and practices and types of Personal Data heldshould be in writing and addressed to our Customer Services Department:

5. DirectMarketing

In addition,in accordance with your agreement with us, we may disclose and transfer yourPersonal Data (whether in Hong Kong or abroad) to our affiliated or associatedcompanies and to include that Personal Data in one or more databases held by usor our affiliated or associated companies (which may contain other informationcollected by us or our affiliated or associated companies ) for the marketingof goods and/or services by us and/or our affiliated or associated companiesand for the performance of procedures for comparing Personal Data with otherinformation supplied by you to us and/or our affiliated or associated companiesfor the above purposes. If you do not wish to receive marketing informationfrom us with respect to goods and/or services not related to or in connectionwith the Services, or for us to disclose, transfer or use your Personal Datafor these purposes, please inform our Customer Services Department about thesame.

CustomerServices Department
Long Far Herbal Medicine Mfg. (HK) Ltd.
Mailing Address:

Rm 3007A-B, 30/F., Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan,
New Territories

EmailAddress:

info@longfar.com.hk

 

6. Disclosureof Information

If you donot want to have your information disclosed to any third party, please write toour Customer Services Department.

 

CustomerServices Department
Long Far Herbal Medicine Mfg. (HK) Ltd.
Mailing Address:

Rm 3007A-B, 30/F., Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan,
New Territories

EmailAddress:

info@longfar.com.hk

 

7. Security

All personaldata you provide to us is secured on our web site with restricted access by authorizedpersonnel only. Our online registration process uses the SSL protocol link fordata transmission so as to protect your data via encrypting it in a secureformat to ensure its privacy is maintained. Should you have any onlineconcerning our Privacy Policy Statement, please feel free to contact ourCustomer Services Department.

CustomerServices Department
Long Far Herbal Medicine Mfg. (HK) Ltd.
Mailing Address:

Rm 3007A-B, 30/F., Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan,
New Territories

EmailAddress:

info@longfar.com.hk

 

 

8. If you wish to access and / orcorrect your personal identification information provided online, pleasecontact our Customer Service Department by email or letter. The Company hasmade a reasonable fee for each time you have successfully reviewed your personalinformation. However, if you do refer to your personal information for areasonable correction, you will be exempted from the costs.

 

CustomerServices Department
Long Far Herbal Medicine Mfg. (HK) Ltd.
Mailing Address:

Rm 3007A-B, 30/F., Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan,
New Territories

EmailAddress:

info@longfar.com.hk

 

 

(Please notethat this Statement may be amended from time to time without prior notice. Youare advised to check it on a regular basis.)